1. Warranty Coverage

We offer a standard 1-year warranty on all kitchen utensils purchased through Klavor.xyz. Our warranty covers any defects in material or workmanship under normal usage. If your product fails due to a manufacturing defect, we will repair or replace it, at our discretion, free of charge.

The Warranty Covers:

  • Material defects: Issues arising from the use of substandard materials.
  • Workmanship defects: Issues related to the way the product was constructed or assembled.
  • Functional failure: Problems that occur due to manufacturing faults that impact the product’s intended use.

The Warranty Does Not Cover:

  • Damage due to misuse: Including accidents, improper handling, or failure to follow care instructions.
  • Normal wear and tear: Products that experience expected deterioration from regular use.
  • Negligence or abuse: Including dropping, crushing, or improper storage of the item.
  • Commercial use: Our warranty is only valid for personal use and is void for products used in commercial environments.

2. How to Make a Warranty Claim

If you believe your product is defective and meets the criteria for our warranty, follow these simple steps:

  1. Contact Us: Reach out to our customer service team at admin@klavor.xyz with your order number, a description of the issue, and clear images of the defective product.
  2. Review Process: Once we receive your claim, we will evaluate the information provided. Our team may request additional details or ask you to return the product for inspection.
  3. Resolution: If your claim is approved, we will either repair the product or replace it with a new one at no additional cost to you. In some cases, we may offer a full refund for the purchase price of the item.
  4. Return Shipping: If the product needs to be returned, we will provide a prepaid return label for your convenience. Please ensure the item is securely packaged.

3. Exclusions

  • This warranty does not apply to products purchased from unauthorized resellers or third-party marketplaces.
  • Any unauthorized repairs or modifications to the product will void this warranty.
  • Products that have been altered or customized in any way are not eligible for warranty claims.

4. Duration of Warranty

Our standard warranty lasts 1 year from the date of purchase. The warranty period will not be extended by repairs or replacements.

5. How to Contact Us

For warranty claims or any inquiries regarding your product, please contact us at: